Return & Refund Policy

Effective Date: July 17, 2026

Thank you for shopping with CeeCeeConnects. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all accessories and documentation, if applicable.

• Be accompanied by proof of purchase or your order number.

Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale.

• Gift cards.

• Personalized or custom-made products.

• Products damaged through misuse, improper installation, or normal wear and tear.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your payment provider, refunds may take 5–10 business days to appear in your account.

Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items that are defective, damaged, or incorrect. If you need an exchange, please contact us before returning the item.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

CeeCeeConnects
Email: joycejacobs1@yahoo.com